Booking and Cancellation
Appointments may be booked in-person at SUTRA, through our website scheduler, calling the studio, or by requesting a time via email at firstname.lastname@example.org. For last minute appointments (those within 48 hours) please call 844.337.8872 and we will do our best to accommodate.
Private Lesson and Wellness Service Appointment Booking and Cancellations Policy
Appointments may be booked in-person, through our website scheduler, calling the studio, or by requesting a time via email at email@example.com.
To secure your appointment a credit card is required.
Appointments may be changed or cancelled before 24 hours prior to appointment start time without charge.
Cancellations or changes to appointments made within 24 hours prior to appointment start time are considered “LATE Cancelled” will be charged 100% of the original appointment cost. All other cancellations, including no-shows will be charged to the credit card at full price of the original booking.
Please arrive 15 minutes early for all appointments unless otherwise notified by SUTRA. We want you to get the most from your experience and late arrivals may result in shorter appointment times or considered a LATE arrival based on the service type and therapist’s discretion.
Other Reasons for Cancellation:
SUTRA aims to provide a safe and supportive environment for our community and staff.
SUTRA STUDIO, LLC provides private yoga + meditation lessons, massage therapy, energy healing methods, therapeutic sensory experiences to individuals 18 years and older who seek our care. Please be aware that certain medical conditions may be ineligible to receive certain treatments. Services offered at SUTRA STUDIO are not a substitute for medical treatment or diagnosis. Practitioners at SUTRA do not diagnose illness, disease, or any other physical or mental disorder. The practitioner does not prescribe medical treatment of pharmaceuticals, nor do they perform any spinal manipulations.
All services and lessons provided by SUTRA (Sutra Studio, LLC) and staff are professional non-sexual services. Any client scheduling a session for the purpose of solicitation of sexual acts will be reported to the proper authorities and denied service from SUTRA immediately and in the future.
We take the wellbeing of our team and community very seriously. Any persons creating harmful or inappropriate situations including illicit or sexually suggestive remarks or actions causing the health and wellbeing of SUTRA, staff, community or associated entities – will be banned from SUTRA, reported to Mill No.5 Management, and appointments will be terminated immediately without refund or credit. #noteffingaround!